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Swiss It's the service that makes the difference Cambridge's oldest & finest Commercial Linen Hire, Laundry & Dry Cleaning Business

Why Swiss Laundry?

Our Philosophy 'It's the service that makes the difference' Our Experience Third generation family owned business building longstanding customer relationships across East Anglia Our Goal To deliver Customer satisfaction from our service solutions first time, all of the time.
Our Values Teamwork, Respect & Integrity, Welfare Our Resilience Two processing sites; new plant & technology investment, contingency stockholding; robust maintenance; disaster recovery. Associations & Accreditations TSA Members including Board Representation; ISO 9001
Get in touch Our services

About Swiss

About Swiss

SWISS Laundry

Our name "Swiss" is derived initially from the Swiss finish given to table linen, popular at this time, but over the years we have built up a strong recognisable brand based on all things "Swiss". Reliability, quality, efficiency and a clean freshness are all features that one associates with Switzerland and hence we use the Swiss flag as our logo.

The Turvill family has controlled the Swiss laundry for over 80 years, with Guy Turvill, the current Managing Director being the third generation of his family in the post. The business continues to be run on "old fashioned" family values with a real focus on detail and customer service.

The company continues to provide specialist laundry, linen hire and dry cleaning services. Through a combination of investment in the latest energy efficient technology, using the best available solvents and chemicals and by employing skilled employees, we like to think we provide an unrivalled level of performance and service

In 2004, the Swiss Laundry acquired Camplings Linen (an Independent Laundry based in Great Yarmouth) as part of the Company's plans for growth. This sister company still operates from the same site in Great Yarmouth and provides the same quality Commercial Linen & Laundry services to Customers throughout Norfolk & Suffolk.

Both Swiss & Camplings operate to the same philosophy that   'it's the service that makes the difference'

 

New Dry Cleaning Van out & about in Cambridge
26•01•2015

Keep your eyes peeled for our new Dry Cleaning van

Whilst maintaining the Brand image of the Swiss Laundry, we have been more creative in our sign writing to help advertise the Dry Cleaning & associated laundry services we offer.

Our dedicated Dry Cleaning Van offers FREE collection & delivery to your Workplace.

We can also deliver to homes in and around Cambridge for a small fee.

If you haven't already, why not contact us & give us a try

New Swiss Website
26•01•2015

Thank you for visiting our all NEW Website

We hope you have found it easy to navigate round, and that you have been able to find the information you were looking for together with learning a bit about our business.

If you are a new or existing Customer we are always interested to hear how you find our services, and indeed our website. Please do drop us a note in the comments section within the 'Contact Us' pages to tell us your experiences with the Swiss Laundry & Dry Cleaning.

Thank you for your custom and we look forward to seeing you again soon.

Wood 31.10.14

Just had a call from Mr Wood who has had some alterations done and he wanted to thank the tailor for the work that has been completed.  He is extremely happy and want to provide us with some feedback.   I have asked him to put something in writing which he will do and drop in to us on Thur/Fri this week

We are green

Environment and social responsibilities statement

The Swiss Laundry Ltd  (& Camplings in Yarmouth, the sister Company) recognise the responsibilities and social duties it has to look after the environment, its staff, customers, neighbours and community.

We are committed to policies that minimise the adverse impact of our activities and aim to deliver on this promise in all parts of our operations. To ensure the effective implementation of this policy, we have given clear responsibilities and accountabilities to our executive directors against which they are measured.
 

What we're doing and what we've done?
 

We believe actions speak louder than words and so here is a summary of what we’ve done.

  • Investment
    • Laundries are heavy users of energy to heat water and iron linen. Modern equipment is energy efficient and we are committed to continue investing.
    • 80% of machinery is less than 5 years old
    • We aim to replace our vehicles every 7 years and have been purchasing euro 4 classification ahead of the legal requirements.
    • We continually train our staff and employees
    • We maintain our buildings and surroundings with our own permanent staff
    • Our board is prepared to make long term decisions and will continue to consider the wider effect of business decisions
  • Recycle/re-use/Reduce

    • Our business is all about restoring linen to a reusable quality. It is our core activity and a philosophy we run throughout the organisation
    • Our washing machines recycle water
    • Our driers are designed to finish at the optimum moisture content level
    • Our packaging is constantly under review and excess is retained and re-cycled
    • We do not yet have our own water treatment plant, but we know about them and want one
  • Energy reduction

    • We re-use heat energy and circulate exhaust energy back into our process
    • We carefully plan our distribution and monitor vehicle fuel economy
    • We have signed up to an energy monitoring scheme whereby we are judged on a programme of continuous improvement against a base year of 2008
    • We recognise that we have a lot more work to do
  • Staff Charitable activities

    • We are proud of the energy and enthusiasm our staff put into raising money for good causes
    • We support their activities and generally match fund their success from our profits
    • We select annually a charity to support

visit Camplings Linen

Registered office: 149 Cherry Hinton Road, Cambridge, CB1 7BY. Company registered no.206893 England VAT registration no. 213498857. All Rights Reserved - Swiss Laundry Ltd. 2010


Swiss Services

Dry Cleaning Services

We are the largest independent dry cleaner in the city. Our dedicated staff have over 100 years of knowledge and experience between them. We think that's worth something, coupled with the desire to get your things just right, you can rely on "The Swiss". We have the skill and understanding you'd expect from a professional dry cleaners.

Our Approach

We understand and respect that your garments can be extremely precious, valuable and even sentimental to you. We genuinely care, and strive to deliver the highest possible customer service to you, and the best quality clean & finish for your items. Our experienced Customer service team will happily talk to you about the options for cleaning your garments.  

Why not ask about our repairs & alterations service. Coupled with a professional clean, we can breathe new life into your garments.

Loyalty Scheme & Feedback

We genuinely value our Customers and the feedback they give us. It was through Customer Feedback that we introduced our Loyalty Scheme, designed to suit the Customers we serve.

ASK about our loyalty scheme. No need to present or hold another loyalty card, just complete a short form for to register and we keep a track of your loyalty points on our system. The discounts will be applied automatically as thresholds are met and transactions are processed.

Questions ?

If you have a query relating to the cleaning of your garment or fabric, why not email us for our experienced and professional advice. Similarly, you may have a question regarding repairs, alterations or tailoring. We will endeavour to get back to you within 24 hours.

Our Shop with FREE PARKING is located at:  

149 Cherry Hinton Road, Cambridge, CB1 7BY

We look forward to welcoming you. We have plenty of free parking to allow you to drop & collect your garments.

For more detailed information on all the cleaning services we offer, click on the icons above to read how we live up to our philosophy........

'It's the service that makes the difference"

Commercial Laundry Services

What We Do

We offer full Linen Hire & Commercial Laundry Services to Service Industry partners.

BED LINEN
ALL BATHROOM TOWELLING
RESTAURANT OR DINING TABLE LINEN
WORKWEAR GARMENTS, E.G. CHEFSWEAR
DUST MATS
DRY CLEANING

The Swiss Laundry has been serving Business customers from it's site on Cherry Hinton Road in Cambridge for over 100 years. Through a real attention to detail and a passion for delivering the best quality & service the Swiss Laundry has become a key supplier to many of the prestigious Hotels, Colleges & Venues across Cambridge.

For more detail about each of our Linen Hire & Laundry Services,  click on the Service offer buttons.

Video Tour

To gain a full understanding of our Commercial Linen Hire Processing & scale, why not watch our  virtual tour by clicking here

 

Contact Us

Dry Cleaning (Retail) Shop Operating Times

8.30am - 5pm [ mon & tue ]

Extended Hours 7.30am - 6.30pm [ wednesday]

8.30am - 5pm [ thur & fri ]

8.30am - 12.30pm [ saturday ]

Call: 01223 868 429
Visit: map
Business Operating Times

8.15am - 4.30 pm [ mon ]

8.15am - 4.30 pm [tue]

8.15am - 4.30 pm [wed]

8.15am - 4.30 pm [thur]

8.15am - 4.30 pm [fri]

Call: 01223 868 429
Visit: map
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Customer Area

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